Introduction

This Privacy Policy outlines Flashtrader (“we”, “our” or “the Company”) practices regarding information collected from users who access our website at www.flashtrader.com.au (“Site”), or otherwise share personal information with us (collectively: “Users”).

Grounds for Data Collection

Processing of your personal information (meaning any data that can reasonably identify you; hereinafter “Personal Information”) is necessary to fulfil our contractual duties, deliver services to you, safeguard our legitimate interests, and comply with regulatory and legal obligations.

By using the Site, you agree to the collection, use, storage, disclosure and other handling of your Personal Information as outlined in this Privacy Policy.

We encourage all Users to read this Privacy Policy thoroughly and use it to make informed decisions.

What Information We Collect

We collect two types of data from Users:

  1. Non-personal Information: This includes un-identified and non-identifiable data gathered through use of the Site. It may include technical details (e.g., browser type, device OS, language, access times) and interaction data (e.g., pages visited, clicks, etc.). We cannot identify Users from this information.
  2. Personal Information: Individually identifiable data, which may include:
    • Device Data: IP address, geolocation, device identifiers (MAC, UUID), and browsing activity.
    • Registration Details: Full name, email, mailing address, and other contact information provided during account registration.

How We Receive Information

We obtain your Personal Information through:

  • Direct input during registration or when contacting us;
  • Usage of our Site and services;
  • Third-party services and publicly available sources (e.g., analytics tools).

How We Use Information

We do not rent, sell, or share your Personal Information with unrelated third parties, except as detailed in this Privacy Policy.

Uses include:

  • Communicating with you about service updates, technical support, and account activity;
  • Providing marketing content, updates, and personalized advertisements;
  • Analyzing usage to improve our services;
  • Fulfilling legal or operational needs.

We may share data with subsidiaries, affiliates, or subcontractors to:

  • Operate and maintain the Site;
  • Personalize your experience;
  • Conduct research, diagnostics, and analytics;
  • Help with advertising or marketing efforts;
  • Process and store data securely on our behalf.

Legal Disclosure

We may disclose Personal Information where necessary to:

  • Comply with applicable laws or legal proceedings;
  • Enforce our terms and policies;
  • Investigate potential violations, fraud, or threats;
  • Cooperate with law enforcement;
  • Protect our legal rights, safety, and the rights of others.

User Rights

You may request to:

  • Access, update, or delete your Personal Information;
  • Restrict or object to our use of your data;
  • Receive your data in a portable format;
  • File a complaint with a supervisory body.

Please note these rights may be limited by law or our legitimate interests. To exercise your rights, contact our Data Protection Officer (DPO):

📧 Email: [email protected]

Retention

We retain Personal Information as long as required to deliver services and meet legal obligations. Data retention depends on data type and purpose, ensuring timely removal of outdated or unused information. We follow regulatory requirements for records and communication retention.

We may correct or delete inaccurate or incomplete data at our discretion.

Cookies

We and trusted partners use cookies and similar technologies on our Site. A cookie is a small file stored on your device to improve site functionality and personalize your experience.

Types of cookies used:

  • Session Cookies: Temporary, deleted when you close your browser.
  • Persistent Cookies: Remain after the browser is closed; help remember preferences.
  • Third-party Cookies: Set by services embedded on our site (e.g., analytics).

Cookies don’t contain Personal Information but may be linked to it. You can disable cookies through your browser settings; however, some features may be affected.

We also use Google Analytics to understand user behavior and improve our services. Google does not provide personally identifiable data. For more, visit Google’s Privacy Policy.

Third-party Data Collection

This Privacy Policy applies only to information collected by Flashtrader. If you share data with third parties via external links or services, their policies will apply. Always review third-party privacy terms before sharing data.

Data Security

We implement industry-standard security practices to protect data. While we take reasonable measures to safeguard your information, no system is immune from unauthorized access. We cannot guarantee absolute security but aim to minimize risks effectively.

Data Transfer Outside the EEA

Some of our service providers may be based outside the European Economic Area (EEA). In such cases, we transfer data only to countries deemed adequate by the EU Commission or under appropriate legal safeguards ensuring data protection.

Advertisements

We may display ads using third-party technologies. These providers may use cookies and web beacons to show targeted ads based on your activity on our Site and other sites.

You may opt out via:

Marketing

We may use your Personal Information to send promotional content about our products or services. You may opt out of receiving marketing messages by following the unsubscribe instructions in our emails.

Please note: transactional or service-related communications may still be sent, even after unsubscribing from marketing.

Corporate Transactions

In case of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. The acquiring entity will be bound by this Privacy Policy.

Minors

We do not knowingly collect information from individuals under the age of 18. If you are a parent or guardian and believe your child has shared Personal Information without your consent, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our Site and are effective upon publication. Continued use of the Site after changes implies your agreement to the revised policy.

📅 Last Modified: [You can set the current date when uploading]

Would you like this delivered in Word, PDF, HTML, or markdown format to add directly to your site?